@import url('https://fonts.googleapis.com/css2?family=Manrope:wght@400;500;600;700;800&display=swap');

/**
 * @file
 * faq-custom-page.css - EasyTax Global Brand FAQ & Knowledge Base Hub
 * Fully aligned with EasyTax Design System (Manrope typography, #1C3557 Navy,
 * #3CB944 / #1E8226 Green, #45464F Body, #F4FAF6 / #F8FAFC Wash, 4px grid rhythm).
 */

:root {
  --et-faq-navy: #1C3557;
  --et-faq-navy-dark: #0E2238;
  --et-faq-green: #3CB944;
  --et-faq-green-hover: #34a83c;
  --et-faq-green-accessible: #1E8226;
  --et-faq-green-wash: #F0FDF4;
  --et-faq-green-border: #DCFCE7;
  --et-faq-body: #45464F;
  --et-faq-muted: #64748B;
  --et-faq-border: #E2E8F0;
  --et-faq-border-light: #F1F5F9;
  --et-faq-bg-page: #F8FAFC;
  --et-faq-card-bg: #FFFFFF;
  --et-faq-radius-sm: 8px;
  --et-faq-radius-md: 14px;
  --et-faq-radius-lg: 16px;
  --et-faq-radius-pill: 9999px;
  --et-faq-shadow-sm: 0 1px 3px rgba(28, 53, 87, 0.05);
  --et-faq-shadow-md: 0 4px 14px -2px rgba(28, 53, 87, 0.07);
  --et-faq-shadow-lg: 0 16px 36px -6px rgba(28, 53, 87, 0.12);
  --et-faq-transition: all 0.2s cubic-bezier(0.16, 1, 0.3, 1);
}

.faq-custom-page {
  font-family: 'Manrope', system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif !important;
  color: var(--et-faq-body);
  background-color: var(--et-faq-bg-page);
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}

.faq-custom-page * {
  box-sizing: border-box;
}

.faq-custom-page :is(h1, h2, h3, h4, h5, h6) {
  font-family: 'Manrope', system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif !important;
  color: var(--et-faq-navy);
  font-weight: 800;
  letter-spacing: -0.02em;
  margin-top: 0;
  text-transform: none !important;
}

.faq-custom-page a {
  text-decoration: none;
  transition: var(--et-faq-transition);
}

/* ==========================================================================
   1. Brand Aligned Hero Section (Light Gradient, Authoritative)
   ========================================================================== */
.et-faq-hero {
  position: relative;
  background: linear-gradient(180deg, #F4FAF6 0%, #FFFFFF 100%);
  border-bottom: 1px solid var(--et-faq-border);
  padding: 56px 0 52px 0;
  overflow: hidden;
}

.et-faq-hero__ambient {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  pointer-events: none;
  background-image: 
    radial-gradient(circle at 10% 20%, rgba(60, 185, 68, 0.08) 0%, transparent 45%),
    radial-gradient(circle at 90% 80%, rgba(28, 53, 87, 0.05) 0%, transparent 50%);
  z-index: 1;
}

.et-faq-hero__container {
  position: relative;
  z-index: 2;
  max-width: 900px;
  margin: 0 auto;
  text-align: center;
}

/* Hero Badge */
.et-faq-hero__badge {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: rgba(60, 185, 68, 0.12);
  border: 1px solid rgba(60, 185, 68, 0.30);
  color: var(--et-faq-green-accessible);
  padding: 6px 16px;
  border-radius: var(--et-faq-radius-pill);
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.02em;
  margin-bottom: 18px;
}

.et-faq-hero__badge-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background-color: var(--et-faq-green);
  box-shadow: 0 0 8px rgba(60, 185, 68, 0.8);
  animation: pulseDot 2s infinite ease-in-out;
}

@keyframes pulseDot {
  0%, 100% { opacity: 1; transform: scale(1); }
  50% { opacity: 0.45; transform: scale(0.85); }
}

/* Hero Title & Subtitle */
.et-faq-hero__title {
  font-size: clamp(2rem, 1.55rem + 1.4vw, 2.75rem);
  font-weight: 800;
  line-height: 1.2;
  letter-spacing: -0.025em;
  color: var(--et-faq-navy);
  margin-bottom: 14px;
}

.et-faq-hero__title .et-highlight-text {
  color: #28aa4a;
}

.et-faq-hero__subtitle {
  font-size: 16px;
  line-height: 1.65;
  color: var(--et-faq-body);
  max-width: 700px;
  margin: 0 auto 32px auto;
}

/* Hero Search Box */
.et-faq-search-box {
  position: relative;
  max-width: 720px;
  margin: 0 auto 20px auto;
}

.et-faq-search-wrapper {
  position: relative;
  display: flex;
  align-items: center;
  background: #FFFFFF;
  border: 1px solid var(--et-faq-border);
  border-radius: var(--et-faq-radius-pill);
  box-shadow: 0 4px 16px -2px rgba(28, 53, 87, 0.08);
  padding: 6px 8px 6px 20px;
  transition: var(--et-faq-transition);
}

.et-faq-search-wrapper:focus-within {
  border-color: var(--et-faq-green);
  box-shadow: 0 6px 20px -2px rgba(60, 185, 68, 0.15), 0 0 0 2px rgba(60, 185, 68, 0.12);
}

.et-faq-search-icon {
  color: #64748B;
  display: flex;
  align-items: center;
  margin-right: 12px;
  flex-shrink: 0;
}

/* Remove any browser / global style.css box borders completely */
.faq-custom-page input[type="text"].et-faq-search-input,
.et-faq-search-wrapper input[type="text"],
.et-faq-search-wrapper .et-faq-search-input {
  flex: 1 !important;
  width: 100% !important;
  border: none !important;
  border-style: none !important;
  border-color: transparent !important;
  outline: none !important;
  outline-style: none !important;
  box-shadow: none !important;
  -webkit-box-shadow: none !important;
  background: transparent !important;
  margin: 0 !important;
  margin-bottom: 0 !important;
  padding: 10px 0 !important;
  border-radius: 0 !important;
  font-size: 15px !important;
  color: var(--et-faq-navy) !important;
  font-weight: 600 !important;
  font-family: 'Manrope', system-ui, sans-serif !important;
  height: auto !important;
  line-height: 1.5 !important;
}

.faq-custom-page input[type="text"].et-faq-search-input:focus,
.faq-custom-page input[type="text"].et-faq-search-input:active,
.et-faq-search-wrapper input[type="text"]:focus,
.et-faq-search-wrapper input[type="text"]:active {
  border: none !important;
  border-style: none !important;
  border-color: transparent !important;
  outline: none !important;
  outline-style: none !important;
  box-shadow: none !important;
  -webkit-box-shadow: none !important;
  background: transparent !important;
}

.et-faq-search-input::placeholder {
  color: #94A3B8;
  font-weight: 400;
}

.et-faq-search-clear {
  background: none;
  border: none;
  color: #94A3B8;
  cursor: pointer;
  padding: 6px;
  display: none;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  transition: var(--et-faq-transition);
}

.et-faq-search-clear:hover {
  color: var(--et-faq-navy);
  background: #F1F5F9;
}

.et-faq-search-btn {
  background: var(--et-faq-green);
  color: #FFFFFF;
  border: none;
  padding: 10px 22px;
  border-radius: var(--et-faq-radius-pill);
  font-size: 14px;
  font-weight: 700;
  cursor: pointer;
  transition: var(--et-faq-transition);
  display: inline-flex;
  align-items: center;
  gap: 6px;
  flex-shrink: 0;
  box-shadow: 0 2px 8px rgba(60, 185, 68, 0.3);
}

.et-faq-search-btn:hover {
  background: var(--et-faq-green-hover);
  transform: translateY(-1px);
}

/* Quick Search Keyword Chips */
.et-faq-quick-tags {
  display: flex;
  align-items: center;
  justify-content: center;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 14px;
  font-size: 13px;
  color: var(--et-faq-muted);
}

.et-faq-quick-label {
  font-weight: 700;
  color: var(--et-faq-navy);
  margin-right: 4px;
}

.et-faq-chip {
  background: #FFFFFF;
  border: 1px solid var(--et-faq-border);
  color: var(--et-faq-navy);
  padding: 5px 14px;
  border-radius: var(--et-faq-radius-pill);
  font-size: 12.5px;
  font-weight: 600;
  cursor: pointer;
  transition: var(--et-faq-transition);
  box-shadow: 0 1px 3px rgba(28, 53, 87, 0.04);
  font-family: inherit;
}

.et-faq-chip:hover {
  background: var(--et-faq-green-wash);
  border-color: var(--et-faq-green);
  color: var(--et-faq-green-accessible);
  transform: translateY(-1px);
}

/* Hero Trust Credibility Bar — Centered FinTech Glass Badges */
.et-hero-trust-bar {
  display: flex !important;
  flex-wrap: wrap !important;
  justify-content: center !important;
  align-items: center !important;
  gap: 10px 14px !important;
  background: linear-gradient(145deg, #0A1B2F 0%, #122844 50%, #1A385C 100%) !important;
  border: 1px solid rgba(255, 255, 255, 0.12) !important;
  border-radius: 20px !important;
  padding: 16px 20px !important;
  margin-top: 28px !important;
  box-shadow: 0 16px 36px -4px rgba(10, 27, 47, 0.35), inset 0 1px 0 rgba(255, 255, 255, 0.1) !important;
  backdrop-filter: blur(12px) !important;
  -webkit-backdrop-filter: blur(12px) !important;
}

.et-trust-cell {
  display: inline-flex !important;
  align-items: center !important;
  gap: 10px !important;
  padding: 6px 14px 6px 8px !important;
  background: rgba(255, 255, 255, 0.05) !important;
  border: 1px solid rgba(255, 255, 255, 0.1) !important;
  border-radius: 9999px !important;
  text-decoration: none !important;
  color: #FFFFFF !important;
  transition: all 0.22s cubic-bezier(0.16, 1, 0.3, 1) !important;
  box-shadow: 0 2px 6px rgba(0, 0, 0, 0.12) !important;
  cursor: pointer !important;
  flex-shrink: 0 !important;
}

.et-trust-cell:hover {
  background: rgba(255, 255, 255, 0.12) !important;
  border-color: #3CB944 !important;
  transform: translateY(-2px) !important;
  box-shadow: 0 6px 16px rgba(0, 0, 0, 0.25), 0 0 12px rgba(60, 185, 68, 0.2) !important;
}

.et-trust-cell + .et-trust-cell::before {
  display: none !important;
}

.et-trust-emblem {
  width: 36px !important;
  height: 36px !important;
  border-radius: 50% !important;
  background: #FFFFFF !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  flex-shrink: 0 !important;
  padding: 5px !important;
  box-shadow: 0 2px 6px rgba(0, 0, 0, 0.18) !important;
  overflow: hidden !important;
}

.et-trust-emblem img {
  max-width: 100% !important;
  max-height: 100% !important;
  object-fit: contain !important;
  display: block !important;
}

.et-trust-info {
  min-width: 0 !important;
  display: flex !important;
  flex-direction: column !important;
  text-align: left !important;
}

.et-trust-name {
  font-family: 'Plus Jakarta Sans', system-ui, sans-serif !important;
  font-size: 12px !important;
  font-weight: 700 !important;
  color: #FFFFFF !important;
  line-height: 1.25 !important;
  letter-spacing: -0.01em !important;
  white-space: nowrap !important;
}

.et-trust-sub {
  font-family: 'Inter', system-ui, sans-serif !important;
  font-size: 10.5px !important;
  font-weight: 500 !important;
  color: rgba(255, 255, 255, 0.72) !important;
  line-height: 1.25 !important;
  white-space: nowrap !important;
  transition: color 0.2s ease !important;
}

.et-trust-cell:hover .et-trust-sub {
  color: #A7F3D0 !important;
}

.et-trust-info {
  min-width: 0;
  display: flex;
  flex-direction: column;
}

.et-trust-name {
  font-size: 13px;
  font-weight: 700;
  color: #FFFFFF;
  line-height: 1.25;
  letter-spacing: -0.01em;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.et-trust-sub {
  font-size: 11px;
  font-weight: 500;
  color: rgba(255, 255, 255, 0.72);
  line-height: 1.25;
  margin-top: 2px;
}

/* ==========================================================================
   2. Featured Quick Cards Section ("Most Asked This Season")
   ========================================================================== */
.et-faq-featured-section {
  padding: 44px 0 24px 0;
  position: relative;
}

.et-faq-quick-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 20px;
}

.et-faq-quick-card {
  background: var(--et-faq-card-bg);
  border: 1px solid var(--et-faq-border);
  border-radius: var(--et-faq-radius-lg);
  padding: 24px 20px;
  box-shadow: var(--et-faq-shadow-sm);
  cursor: pointer;
  transition: var(--et-faq-transition);
  display: flex;
  flex-direction: column;
  position: relative;
  text-decoration: none;
  color: inherit;
}

.et-faq-quick-card:hover {
  border-color: var(--et-faq-green);
  transform: translateY(-3px);
  box-shadow: 0 10px 24px -4px rgba(60, 185, 68, 0.12);
}

.et-faq-quick-card__icon {
  width: 44px;
  height: 44px;
  border-radius: 12px;
  background: var(--et-faq-green-wash);
  color: var(--et-faq-green-accessible);
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 16px;
  transition: var(--et-faq-transition);
}

.et-faq-quick-card:hover .et-faq-quick-card__icon {
  background: var(--et-faq-green);
  color: #FFFFFF;
}

.et-faq-quick-card__tag {
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  color: var(--et-faq-green-accessible);
  letter-spacing: 0.05em;
  margin-bottom: 6px;
}

.et-faq-quick-card__title {
  font-size: 16px;
  font-weight: 800;
  color: var(--et-faq-navy);
  line-height: 1.35;
  margin-bottom: 8px;
}

.et-faq-quick-card__desc {
  font-size: 13.5px;
  color: var(--et-faq-body);
  line-height: 1.5;
  margin: 0;
  flex-grow: 1;
}

.et-faq-quick-card__arrow {
  margin-top: 16px;
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 12.5px;
  font-weight: 700;
  color: var(--et-faq-green-accessible);
  transition: var(--et-faq-transition);
}

.et-faq-quick-card:hover .et-faq-quick-card__arrow {
  color: var(--et-faq-green);
  transform: translateX(4px);
}

/* ==========================================================================
   3. Main Knowledge Base Content & Category Filter
   ========================================================================== */
.et-faq-main-section {
  padding: 32px 0 80px 0;
}

/* Centered reading column */
.et-faq-content-column {
  max-width: 980px;
  margin: 0 auto;
}

/* FIX FOR IMAGE 3:
   The category navigation is a clean, multi-pill flex row with NO clumsy outer capsule
   border that stretches and deforms when wrapping! Each pill is its own rounded pill. */
.et-faq-categories-row {
  display: flex;
  align-items: center;
  justify-content: center;
  flex-wrap: wrap;
  gap: 10px;
  padding: 0;
  margin: 0 auto 36px auto;
  border: none;
  background: transparent;
  box-shadow: none;
  max-width: 100%;
}

.et-faq-cat-pill {
  border: 1px solid var(--et-faq-border);
  background: #FFFFFF;
  color: var(--et-faq-navy);
  padding: 9px 20px;
  border-radius: var(--et-faq-radius-pill);
  font-size: 14px;
  font-weight: 700;
  font-family: inherit;
  cursor: pointer;
  transition: var(--et-faq-transition);
  display: inline-flex;
  align-items: center;
  gap: 8px;
  white-space: nowrap;
  box-shadow: 0 1px 3px rgba(28, 53, 87, 0.04);
}

.et-faq-cat-pill:hover {
  color: var(--et-faq-green-accessible);
  border-color: var(--et-faq-green);
  background: var(--et-faq-green-wash);
  transform: translateY(-1px);
}

.et-faq-cat-pill.active {
  background: var(--et-faq-navy);
  color: #FFFFFF;
  border-color: var(--et-faq-navy);
  box-shadow: 0 4px 12px rgba(28, 53, 87, 0.22);
}

.et-faq-cat-count {
  font-size: 11px;
  font-weight: 700;
  padding: 2px 7px;
  border-radius: var(--et-faq-radius-pill);
  background: #F1F5F9;
  color: var(--et-faq-muted);
  transition: var(--et-faq-transition);
}

.et-faq-cat-pill.active .et-faq-cat-count {
  background: rgba(255, 255, 255, 0.22);
  color: #FFFFFF;
}

/* Meta Bar & Expand All Controls */
.et-faq-control-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 24px;
  padding: 0 4px;
  font-size: 14px;
}

.et-faq-results-counter {
  font-weight: 500;
  color: var(--et-faq-muted);
}

.et-faq-results-counter strong {
  color: var(--et-faq-navy);
  font-weight: 800;
}

.et-faq-toggle-all-btn {
  background: #FFFFFF;
  border: 1px solid var(--et-faq-border);
  padding: 7px 16px;
  border-radius: var(--et-faq-radius-sm);
  color: var(--et-faq-navy);
  font-size: 13px;
  font-weight: 700;
  font-family: inherit;
  cursor: pointer;
  transition: var(--et-faq-transition);
  display: inline-flex;
  align-items: center;
  gap: 6px;
  box-shadow: 0 1px 2px rgba(28, 53, 87, 0.04);
}

.et-faq-toggle-all-btn:hover {
  border-color: var(--et-faq-green);
  color: var(--et-faq-green-accessible);
  background: var(--et-faq-green-wash);
}

/* ==========================================================================
   4. Accordion List & Item Cards
   ========================================================================== */
.et-faq-accordion-list {
  display: flex;
  flex-direction: column;
  gap: 14px;
}

/* Category Group Heading */
.et-faq-group-heading {
  margin: 44px 0 18px 0;
  display: flex;
  align-items: center;
  gap: 12px;
}

.et-faq-group-heading:first-child {
  margin-top: 10px;
}

.et-faq-group-title {
  font-size: 20px;
  font-weight: 800;
  letter-spacing: -0.02em;
  color: var(--et-faq-navy);
  display: flex;
  align-items: center;
  gap: 10px;
  margin: 0;
}

.et-faq-group-icon {
  width: 32px;
  height: 32px;
  border-radius: 8px;
  background: var(--et-faq-green-wash);
  color: var(--et-faq-green-accessible);
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.et-faq-group-line {
  flex-grow: 1;
  height: 1px;
  background: var(--et-faq-border);
}

/* Individual Accordion Item */
.et-faq-card {
  background: var(--et-faq-card-bg);
  border: 1px solid var(--et-faq-border);
  border-radius: var(--et-faq-radius-md);
  box-shadow: var(--et-faq-shadow-sm);
  transition: var(--et-faq-transition);
  overflow: hidden;
}

.et-faq-card:hover {
  border-color: #CBD5E1;
  box-shadow: var(--et-faq-shadow-md);
}

.et-faq-card.open {
  border-color: #86EFAC;
  box-shadow: 0 4px 20px -2px rgba(60, 185, 68, 0.1);
}

.et-faq-card.et-is-hidden {
  display: none !important;
}

/* Accordion Header / Question Button */
.et-faq-question-btn {
  width: 100%;
  text-align: left;
  background: transparent;
  border: none;
  padding: 20px 24px;
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 18px;
  cursor: pointer;
  font-family: inherit;
  transition: var(--et-faq-transition);
}

.et-faq-q-content {
  flex: 1;
}

.et-faq-q-category-tag {
  display: inline-block;
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  padding: 3px 8px;
  border-radius: 4px;
  margin-bottom: 8px;
}

/* Tag variants */
.et-tag--itr { background: #EFF6FF; color: #1D4ED8; }
.et-tag--gst { background: #F0FDF4; color: #15803D; }
.et-tag--notices { background: #FEF2F2; color: #DC2626; }
.et-tag--capital-gains { background: #FFF7ED; color: #C2410C; }
.et-tag--nri { background: #F5F3FF; color: #6D28D9; }
.et-tag--platform { background: #ECFDF5; color: #047857; }

.et-faq-q-title {
  font-size: 16.5px;
  font-weight: 700;
  line-height: 1.45;
  color: var(--et-faq-navy);
  margin: 0;
  transition: color 0.2s ease;
}

.et-faq-card.open .et-faq-q-title {
  color: var(--et-faq-green-accessible);
}

.et-faq-chevron {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: #F8FAFC;
  color: var(--et-faq-muted);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: var(--et-faq-transition);
  margin-top: 2px;
}

.et-faq-card:hover .et-faq-chevron {
  background: #F1F5F9;
  color: var(--et-faq-navy);
}

.et-faq-card.open .et-faq-chevron {
  background: var(--et-faq-green-wash);
  color: var(--et-faq-green-accessible);
  transform: rotate(180deg);
}

/* Accordion Body / Answer */
.et-faq-answer-panel {
  display: none;
  padding: 0 24px 24px;
  border-top: 1px solid var(--et-faq-border-light);
}

.et-faq-card.open .et-faq-answer-panel {
  display: block;
}

.et-faq-answer-body {
  font-size: 15px;
  line-height: 1.7;
  color: var(--et-faq-body);
  padding-top: 18px;
}

.et-faq-answer-body p {
  margin-bottom: 12px;
}

.et-faq-answer-body p:last-child {
  margin-bottom: 0;
}

.et-faq-answer-body ul, 
.et-faq-answer-body ol {
  margin: 10px 0 14px 20px;
  padding: 0;
}

.et-faq-answer-body li {
  margin-bottom: 8px;
  line-height: 1.65;
  color: var(--et-faq-body);
}

.et-faq-answer-body a {
  color: var(--et-faq-green-accessible);
  font-weight: 700;
  text-decoration: underline;
  text-underline-offset: 3px;
  transition: color 0.2s ease;
}

.et-faq-answer-body a:hover {
  color: var(--et-faq-green);
}

.et-faq-answer-body strong {
  color: var(--et-faq-navy);
  font-weight: 700;
}

/* Highlight badge inside answers */
.et-code-pill {
  background: #F1F5F9;
  color: var(--et-faq-navy);
  padding: 2px 7px;
  border-radius: 4px;
  font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, monospace;
  font-size: 13px;
  font-weight: 600;
}

/* Answer Footer & Helpful feedback */
.et-faq-answer-footer {
  margin-top: 20px;
  padding-top: 16px;
  border-top: 1px solid var(--et-faq-border-light);
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 12px;
  font-size: 13px;
  color: var(--et-faq-muted);
}

.et-faq-ca-verify-tag {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  color: var(--et-faq-green-accessible);
  font-weight: 700;
}

.et-faq-ca-verify-tag svg {
  color: var(--et-faq-green-accessible);
}

.et-faq-helpful-box {
  display: inline-flex;
  align-items: center;
  gap: 8px;
}

.et-faq-helpful-btn {
  background: #FFFFFF;
  border: 1px solid var(--et-faq-border);
  padding: 4px 12px;
  border-radius: var(--et-faq-radius-sm);
  font-size: 12.5px;
  font-weight: 600;
  color: var(--et-faq-body);
  font-family: inherit;
  cursor: pointer;
  transition: var(--et-faq-transition);
  display: inline-flex;
  align-items: center;
  gap: 4px;
}

.et-faq-helpful-btn:hover {
  background: var(--et-faq-bg-page);
  color: var(--et-faq-navy);
  border-color: #CBD5E1;
}

.et-faq-helpful-btn.active {
  background: var(--et-faq-green-wash);
  border-color: var(--et-faq-green);
  color: var(--et-faq-green-accessible);
}

/* Empty Search State */
.et-faq-empty-state {
  display: none;
  text-align: center;
  padding: 60px 20px;
  background: #FFFFFF;
  border: 1px dashed var(--et-faq-border);
  border-radius: var(--et-faq-radius-lg);
  margin-top: 20px;
}

.et-faq-empty-icon {
  width: 64px;
  height: 64px;
  border-radius: 50%;
  background: #F1F5F9;
  color: #64748B;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 16px;
}

.et-faq-empty-title {
  font-size: 18px;
  font-weight: 800;
  color: var(--et-faq-navy);
  margin-bottom: 8px;
}

.et-faq-empty-desc {
  font-size: 14px;
  color: var(--et-faq-muted);
  max-width: 440px;
  margin: 0 auto 20px;
}

.et-faq-reset-btn {
  background: var(--et-faq-navy);
  color: #FFFFFF;
  border: none;
  padding: 10px 22px;
  border-radius: var(--et-faq-radius-pill);
  font-size: 14px;
  font-weight: 700;
  font-family: inherit;
  cursor: pointer;
  transition: var(--et-faq-transition);
}

.et-faq-reset-btn:hover {
  background: var(--et-faq-green);
}

/* ==========================================================================
   5. Modern Support & CA Escalation Banner (Navy Brand Gradient)
   ========================================================================== */
.et-faq-escalation-section {
  padding: 20px 0 80px 0;
}

.et-faq-escalation-card {
  background: linear-gradient(135deg, #1C3557 0%, #102136 100%);
  border-radius: var(--et-faq-radius-lg);
  padding: 44px 44px;
  color: #FFFFFF;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 32px;
  position: relative;
  overflow: hidden;
  box-shadow: 0 16px 36px rgba(14, 34, 56, 0.2);
}

.et-faq-escalation-card::before {
  content: '';
  position: absolute;
  top: 0;
  right: 0;
  width: 400px;
  height: 100%;
  background: radial-gradient(circle at 80% 50%, rgba(60, 185, 68, 0.2) 0%, transparent 60%);
  pointer-events: none;
}

.et-faq-escalation-left {
  display: flex;
  align-items: flex-start;
  gap: 24px;
  max-width: 650px;
  position: relative;
  z-index: 2;
}

.et-faq-ca-avatar-ring {
  width: 60px;
  height: 60px;
  border-radius: 14px;
  background: rgba(60, 185, 68, 0.16);
  border: 1px solid rgba(60, 185, 68, 0.35);
  color: #3CB944;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.et-faq-escalation-tag {
  display: inline-block;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: #4ADE80;
  margin-bottom: 8px;
}

.et-faq-escalation-title,
.et-faq-escalation-card :is(h1, h2, h3, h4, h5, h6) {
  font-size: 24px;
  font-weight: 800;
  line-height: 1.25;
  color: #FFFFFF !important;
  margin-bottom: 10px;
}

.et-faq-escalation-desc {
  font-size: 15px;
  line-height: 1.6;
  color: #CBD5E1;
  margin: 0;
}

.et-faq-escalation-actions {
  display: flex;
  align-items: center;
  gap: 14px;
  position: relative;
  z-index: 2;
  flex-shrink: 0;
}

.et-faq-btn-talk-ca {
  background: var(--et-faq-green);
  color: #FFFFFF;
  padding: 13px 26px;
  border-radius: var(--et-faq-radius-pill);
  font-size: 14.5px;
  font-weight: 700;
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  transition: var(--et-faq-transition);
  box-shadow: 0 4px 14px rgba(60, 185, 68, 0.35);
}

.et-faq-btn-talk-ca:hover {
  background: var(--et-faq-green-hover);
  transform: translateY(-2px);
  color: #FFFFFF;
}

.et-faq-btn-whatsapp {
  background: rgba(255, 255, 255, 0.1);
  border: 1px solid rgba(255, 255, 255, 0.2);
  color: #FFFFFF;
  padding: 13px 24px;
  border-radius: var(--et-faq-radius-pill);
  font-size: 14.5px;
  font-weight: 600;
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  transition: var(--et-faq-transition);
}

.et-faq-btn-whatsapp:hover {
  background: rgba(255, 255, 255, 0.18);
  color: #FFFFFF;
}

/* ==========================================================================
   6. Responsive Breakpoints
   ========================================================================== */
@media (max-width: 1024px) {
  .et-faq-quick-grid {
    grid-template-columns: repeat(2, 1fr);
  }

  .et-hero-trust-bar {
    gap: 8px 10px !important;
    padding: 12px 14px !important;
  }
  .et-trust-cell {
    padding: 5px 12px 5px 6px !important;
  }
  
  .et-faq-escalation-card {
    flex-direction: column;
    align-items: flex-start;
    padding: 36px 30px;
  }
  
  .et-faq-escalation-actions {
    width: 100%;
    flex-wrap: wrap;
  }
}

@media (max-width: 768px) {
  .et-faq-hero {
    padding: 44px 0 48px;
  }

  .et-faq-hero__title {
    font-size: 28px;
  }

  .et-faq-hero__subtitle {
    font-size: 15px;
    margin-bottom: 24px;
  }

  .et-faq-search-wrapper {
    padding: 4px 6px 4px 14px;
  }

  .et-faq-search-input {
    font-size: 14px;
    padding: 10px 0;
    min-width: 0;
  }

  .et-faq-search-btn {
    padding: 8px 16px;
    font-size: 13px;
  }

  .et-hero-trust-bar {
    display: grid !important;
    grid-template-columns: 1fr !important;
    gap: 8px !important;
    padding: 12px !important;
    border-radius: 16px !important;
  }
  .et-trust-cell {
    display: flex !important;
    width: 100% !important;
    border-radius: 12px !important;
    padding: 8px 12px !important;
  }

  .et-faq-quick-grid {
    grid-template-columns: 1fr;
    gap: 12px;
  }

  .et-faq-categories-row {
    gap: 8px;
    margin-bottom: 28px;
  }

  .et-faq-cat-pill {
    padding: 8px 14px;
    font-size: 13px;
  }

  .et-faq-control-bar {
    flex-direction: column;
    align-items: flex-start;
    gap: 12px;
  }

  .et-faq-question-btn {
    padding: 16px 18px;
  }

  .et-faq-q-title {
    font-size: 15px;
  }

  .et-faq-answer-panel {
    padding: 0 18px 20px;
  }

  .et-faq-escalation-card {
    padding: 30px 20px;
  }

  .et-faq-escalation-left {
    flex-direction: column;
    gap: 16px;
  }

  .et-faq-escalation-title {
    font-size: 20px;
  }

  .et-faq-btn-talk-ca,
  .et-faq-btn-whatsapp {
    width: 100%;
    justify-content: center;
  }
}