Tax filing can sometimes be a tedious task with risks of numerous errors. In this regard, it is imperative to have sound knowledge about the various aspects of income tax filing and other related information. To assist taxpayers and resolve their queries, the income tax department has come up with income tax customer care numbers. Individuals can always feel free to call any of the numbers highlighted below for prompt assistance.
Scroll down and check out the customer care numbers that you can call for resolving queries related to e-filing and other queries.
Queries Addressed Through Income Tax Toll-Free Numbers:
Here are the types of queries that you can address by calling any of the income tax toll-free numbers:
- In case you have any general queries regarding income tax.
- If you have queries related to the e-filing of income tax Returns or Forms and other valuable services offered through the e-filing portal.
- Issues related to TAN and PAN applications.
- For any sort of rectification, intimation, refund and other queries related to Income Tax Processing.
- Any queries related to Tax credit (Form 26AS), Form 16 and other queries regarding TDS statement, Form 15CA processing.
List of Income Tax Customer Care Helpline Number and Email IDs
Discussed below are the official contact details of the income tax department. You can take note of these income tax customer care numbers to resolve any of your queries.
- Income Tax Department official Toll-Free, Customer Care Number And Contact Details
Department | Contact Details |
Aaykar Sampark Kendra | Call on income tax toll-free number 1800 180 1961 or 1961. |
e-filling of income tax return | Dial the toll-free number of 1800 103 0025 |
Tax Information Network-NSDL | Call on +912027218080 |
TDS Centralised Processing Centre (TRACES) | Dial 1800 1030344 |
Refund/Rectification | Call on 1800 1034455 |
Tax Return Preparer Scheme | Call on income tax helpline number 1800 1023738 |
- Official Income Tax Email IDs
Income Tax Help Desk Email ID | Purpose |
@incometaxindiaefiling.gov.in | Filing income tax returns |
@incometax.gov.in | Departmental website |
@cpc.gov.in | Compliance and reporting |
@tdscpc.gov.in | Information related to TDS |
@nsdl.co.in | PAN card |
@insight.gov.in | PAN card |
- Income Tax Help Desk Email IDs
Queries | Official Income Tax Help Desk Email |
PAN card | @insight.gov.in or @nsdl.co.in |
Compliance and reporting | @cpc.gov.in |
Income tax return filing | @incometaxindiaefiling.gov.in |
TDS related information | @tdscpc.gov.in |
Departmental website | @incometax.gov.in |
- Income Tax CPC Helpline Toll-Free Numbers, Working Hours and Email IDs
Purpose | Helpdesk | Income Tax Helpline No | Working Hours |
General queries about Income Tax | Aayakar Sampark Kendra (ASK) | 1800 180 1961 or 1961 | 08:00 hrs - 22:00 hrs (Monday to Saturday) |
PAN & TAN queries, etc. | Tax Information Network - NSDL | +91-20-27218080 | 07:00 hrs - 23:00 hrs (All Days) |
e-Filing of Income Tax Returns or Forms, etc. | e-Filing | 1800 103 0025 (or) +91-80-46122000 +91-80-61464700 1800 419 0025 | 08:00 hrs - 20:00 hrs (Monday to Friday) |
Form 16, and other related queries | TRACES (TDS Reconciliation Analysis and Correction Enabling System) | 1800 103 0344 (or) +91-120-4814600
| 10:00 hrs - 18:00 hrs (Monday to Saturday) |
For rectification, refund, etc. | Centralised Processing Center | 1800 103 4455 (Toll-free) (or) +91-80-46605200 | 08:00 hrs - 20:00 hrs (Monday to Friday) |
Income Tax SMS Codes
After knowing the income tax customer number, you can also take a look at the official SMS codes of the income tax department. These codes are generally used to send out official communication.
- ITDEPT
- TDSCPC
- ITDEFL
- UTIPAN
- CMCPCI
- SBICMP
- INSIGT
- NSDLDP
- NSDLTN
The income tax department uses these codes, in particular, to send reminder messages and notifications regarding tax payments. Some of these codes are also used for sending notifications regarding PAN cards.
Things To Keep in Mind About IT Helpline
In recent times, digital fraud attempts through SMS or email have increased. Therefore, to mitigate such issues, the income tax department has installed a pop-up on their official website which informs every citizen about the toll-free number, income tax help email address, and contact details.
The income tax department has also introduced various precautionary measures, such as Domain-based Message Authentication, Sender Policy Framework, etc., to block out phishing emails sent to taxpayers.
Here is a list of things to remember with respect to income tax communications.
- The income tax department never asks for any OTP or PIN over an SMS or email.
- Avoid sharing any kind of information related to debit cards, credit cards, bank accounts, etc.
- Do not share sensitive information over emails or SMS like your passwords or IDs.
If you receive any email or an SMS that the sender poses as an income tax official, communicate with the department. You can send an email to webmanager@incometax.gov.in or write to incident@cert-in.org.in to discuss the issue.
Final Word
The Income Tax Department has launched different income tax numbers to help taxpayers become aware of various information related to tax filing or to resolve their queries. These helpline numbers help in assisting taxpayers by solving their dilemmas. It is quite evident that the Income Tax department excels at guiding people through their queries.