pan card customer care

PAN or Permanent account number is a 10-digit alphanumeric number issued by the Income Tax Department. In India, all taxpayers need to have a PAN card to file their taxes. In case you have any grievances or queries related to your PAN card, you can call any of the pan card toll-free numbers listed below. These toll-free customer numbers deliver a unique customer experience by resolving PAN-related complaints or queries within a shorter time frame.  

PAN Card Customer Care Toll Free Number 

PAN Card Customer Care Number NSDL

The Income Tax Department has taken an initiative to launch the Tax Information Network (TIN) in order to manage direct taxes. The National Securities Depository Limited (NSDL) oversees TIN on behalf of the IT department where you can apply for a PAN, follow its status, and obtain a reprint. The TIN-NSDL contact information for queries related to PAN is discussed further.

The NSDL customer care numbers (now known as Protean eGov Technologies Limited) are

• 020 27218080 (Available Monday to Sunday from 7:00 AM to 11:00 PM)
• 08069708080 (Available 24/7) 

The NSDL customer care number for foreign non -individual applicants is Aaykar Sampark Kendra:

• Telephone: 1800 180 1961 
• Email address: ask@incometaxindia.gov.in 

If you are unable to connect with them on this number, you can try out the other following options:

• Official website: protean-tinpan.com
• Email address: tininfo@proteantech.in 
• Whatsapp number: 8096078080

TIN customer care support for PAN includes: 

• Fax: 020 2721 8081
• Smartflo IVR Number: 08069708080
• Address: 4th floor, Sapphire Chambers, Baner Road,Baner, Pune - 411045
• Head office address: Times Tower, 1st Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, PIN - 400013

Here is the list of TIN branch offices along with their details: 

Steps to File Complaint on NSDL Website Related to PAN Card

Step 1: Visit Protean NSDL website.

Step 2: Go to the ‘Customer Care’ option and select ‘Complaints/Queries’.

Step 3: Select the Query, Complaint or Suggestion option.

Step 4: Enter the necessary details in the customer care form.

Step 5: Click on the 'Yes' option in the consent statement and enter the captcha code in the security check field.

Step 6: Click on the ‘Submit’ option to complete the process.

PAN Card Customer Care Toll Free Number UTI

UTI Infrastructure Technology and Services Limited (UTIITSL) is a Central Government company that provides different financial services on behalf of the Income Tax Department. This includes services like medical bill processing (CGHS, ECHS, etc), mutual fund distribution, and so on. 

With the help of UTIITSL’s online platform, you can conveniently track your PAN application, apply for a PAN or perform PAN verification.

Here are some of the options that you can choose from in order to make a PAN card query to UTIITSL:

• Telephone number: 033 40802999, +91 33 40802999 (Available on all days from 9:00 AM to 8:00 PM)
• Email address: utiitsl.gsd@utiitsl.com 

Here is the contact list of UTIITSL PAN branch offices across the major cities:

PAN Card Centre

You can also visit the nearest PAN card centres to resolve your queries related to PAN card. You can find the nearest PAN centre by following the below process:

• Visit Protean NSDL website.
• Click on the ‘Facilitation Center’ option and select ‘Search PAN Center’.
• Select ‘By PIN Code’ or ‘By State/ City’ option.
• If you select ‘By PIN Code’ option, enter your PIN code, captcha code and click ‘Search’.
• If you select ‘By State/ City’, select your state, city, pincode, enter captcha code and click ‘Search’.
• The PAN centre name, contact person, address and email ID will be displayed on the screen.

Nature of Grievances Related To PAN Card

You can raise a query by calling PAN card customer care numbers or file online complaints on NSDL and UTIITSL websites. However, these queries or complaints may differ from person to person. Some of the prominent customer care complaints include:

• Sometimes you may receive your PAN card with the incorrect spelling of your name. In such a case, it is imperative to report such errors as the card acts as a major identity proof in India.
• It is quite obvious that a PAN card with the wrong photograph in it cannot work as valid identity proof. In such a case, it is crucial to get it resolved at the earliest.
• Another common error involves missing delivery. Sometimes you may not receive your PAN card due to missing or wrong delivery. You are required to address such issues. 
• There can be other grievances including father's name mismatch, mismatched date of birth, wrong address and so on. 

Final Word

There are various PAN card customer care numbers and customer care services that exist today. However, it is crucial for everyone to choose suitable customer service channels depending on their queries. This article demonstrates different customer service numbers through which you can connect with the customer care representative seamlessly to resolve any queries. 

Also read about:
1. How to Apply for PAN Card Online?
2. Everything You Need To Know About e-PAN Card
3. What is PAN, Overview, Eligibility & How to Apply for PAN Card
4. How To Apply For Lost Pan Card?
5. Aadhar Card Customer Care Number